General Terms & Conditions of Sale

    The Saepp Valves' General Sales Terms & Conditions (Ver. 2023)

    These General Terms & Conditions (“T&Cs”) govern and are hereby incorporated in the Purchaser’s purchaser order and/or Sales Contract between Purchaser and Saepp Valves. The term “Purchaser” as set forth in these T&Cs means the person or entity which Saepp Valves is providing products or services. Sale of any product by Saepp Valves to Purchaser is expressly conditioned on Purchaser’s assent to these T&C’s. Any order to perform work and Saepp Valves’ performance of work shall constitute Purchaser’s assent to these Terms and Conditions. Purchaser expressly acknowledges and agrees to the following T&Cs. All sales are subject to these T&Cs.

    1. Warranty: Saepp Valves provides the following warranty towards its products. THE WARRANTY STATED HEREIN IS EXPRESSELY IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESSED OR IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. Saepp Valves warrants its products shall be delivered free from defects in materials and workmanship when these products are used for the purpose for which they were designed and manufactured. Saepp Valves does not warrant its products against chemical or stress corrosion or against any other failure other than from defects in materials or workmanship. The warranty period is for twelve (12) months from installation date or eighteen (18) months from shipment date, whichever date comes first. Any claims regarding this warranty must be in writing and received by Saepp Valves before the last effective date of the warranty period, failing which this warranty shall expire. Upon Saepp Valves’s receipt of a warranty claim, Saepp Valves reserves the right to inspect the product(s) in question at either the field location or at Saepp Valves manufacturing plant. If, after inspection of the product(s) in question, Saepp Valves determines that the Purchaser’s claim is covered by this warranty, Saepp Valves’s sole liability and the Purchaser’s sole remedy under this warranty is limited to the refunding of the purchase price or repair or replacement thereof at Saepp Valves’s option. Warranty repair, replacement or re-performance by Seller shall not extend or renew the applicable warranty period. Saepp Valves will not be liable for any repairs, labor, material or other expenses that are not specifically authorized in writing by Saepp Valves, and in no event shall Saepp Valves be liable for any direct, indirect or consequential damages arising out of any defect from any cause whatsoever. If any Saepp Valves product is modified or altered at any location other than Saepp Valves without the express written authorization of Saepp Valves, it is expressly not covered by this warranty. The warranties and remedies are conditioned upon (a) proper storage, installation, use, operation, and maintenance of products, (b) Purchaser keeping accurate and complete records of operation and maintenance during the warranty period and providing Saepp Valves access to those records, and (c) modification or repair of products only as authorized by Saepp Valves in writing. Failure to meet any such conditions renders the warranty null and void. Saepp Valves is not responsible for normal wear and tear. The warranty for such products shall be subject only to the warranty relief, if any, provided by the suppliers and/or manufacturers of such products.

    2. Prices and Availability: Prices and other terms of sale where set forth in current price sheets are subject to change without notice. Stenographic or clerical errors are subject to correction. All products are subject to prior sale.

    3. Acceptance of Orders and Assignment: All orders are subject to written acceptance by Saepp Valves. No assignment of Purchaser’s rights or obligations under any purchase order may be made without prior written consent of Saepp Valves, which may be withheld for any reason or no reason.

    4. Terms of Payment: All accounts are payable net 30 days from invoice date in currencies USD or EUR, without set-off. All accounts are subject to credit approval. Saepp Valves shall charge 1.75% per month interest on accounts not paid 30 days after invoicing date. All accounts are payable in USD or EUR, free of exchange, collection, or any other charges. Saepp Valves retains the right, at its own discretion, to require full or partial payment in advance and to set spending limits for credit accounts to ensure financial responsibility. Saepp Valves also reserves the right to make partial shipments when necessary and render invoices therefore, which shall be due and payable as provided in said invoices.

    5. Shipments: Prices are quoted F.O.B or EXW basis at Saepp Valves' option, Saepp Valves is only responsible for the delivery of products in good order to the transportation company for delivery to the Purchaser. Saepp Valves does not guarantee delivery to destination. Claims for damage or shortage in transit must be made by the Purchaser against the carrier. In the absence of definite shipping instructions, Saepp Valves reserves the right to ship all material, upon completion, by any public carrier deemed satisfactory.

    6. Taxes: Purchaser shall be responsible for all taxes, duties, fees, or other charges of any nature (including, but not limited to, consumption, gross receipts, import, property, sales, stamp, excise, use, or value-added taxes imposed by any governmental authority for sale of the products by Saepp Valves to Purchaser which shall be added to or be in addition to the price quoted and Purchaser agrees to pay the same to Seller.

    7. Drawings, Data, and Confidential Information: All technical, performance data or pricing included in drawings, technical bulletins, catalogs, brochures, advertisements, illustrations and price lists constitute as a guide only. These data shall not be binding, except to the extent as expressly included in the purchase order. All data submitted to the Purchaser prior or subsequent to the formation of the purchase order remains exclusive property of Saepp Valves, unless consent is otherwise given in writing. Saepp Valves reserves the right to charge a fee for specialized drawings or data requested by the Purchaser.

    8.Changes of Design: Saepp Valves reserves the right to change, modify, or discontinue the design of any product offered. Saepp Valves is not under any obligations to replace, issue credit, or install changes or modifications to products previously or subsequently sold.

    9. Returns and Cancellations: All product must be returned with a written Returned Material Authorization (RMA) form submitted by Saepp Valves. Overages, shortages, and incorrect material claims must be made in writing within ten (10) days of receipt of goods. Non-warranty return requests must be made within 90 days of shipment, and all freight to and from Saepp Valves prepaid by the Purchaser. Warranty return requests must be made within the warranty period, and freight to Saepp Valves for warranty evaluation prepaid by the Purchaser. If material is not returned within 30 days of RMA issuance, the return request will automatically be closed. Saepp Valves shall require a general restocking fee to cover the cost of reconditioning, restocking, and preparation of goods to a re-sellable condition. All product returns, warranty evaluations, and assessed restock fees are subject to inspection by Saepp Valves’ quality department. If the Purchaser does not provide clear return instructions for repaired or reconditioned product within 30 days of Saepp Valves’ disposition notification, material will be automatically disposed, and Saepp Valves will not be liable for costs associated with the disposal of material. Non-warrantable items must be in re-sellable condition with original packaging to be eligible for credit. Made-to-order, modified, or custom machined products and items sourced from other manufacturers are non-returnable. Non-warrantable labor charges such as assembly fees, testing fees, or drawing fees are non-refundable. Credits issued by Saepp Valves are only valid for one (1) year and must be applied towards open or future invoices. Order cancellation requests must be received in written notice. Saepp Valves will not be liable for any fees related to cancellation of items sourced from other manufacturers, and cancellation charges may be incurred for labor costs or custom items.

    10. Limitations of Liability: Order are accepted by Saepp Valves under the conditions that Saepp Valves is not liable for losses, detentions, or delays caused by accidents, strikes, vandalism, terrorism, acts of war, pandemics or the operations of suppliers or any other causes beyond our control and under no circumstances damage for delivery will be allowed. Under no circumstances will Saepp Valves assume any responsibility, damage for delay, expense, liability for repairs, or alterations to products with or without written consent. Saepp Valves shall not be liable for loss of profit or revenues, loss of use of equipment or systems, interruption of business, cost of replacement power, cost of capital, downtime costs, increased operating costs, any special, consequential, incidental, indirect, or punitive damages, or claims of Purchaser’s customers for any of the foregoing types of damages.

    11. Final Product Validation: Saepp Valves will not assume responsibility for final product validation unless expressly agreed upon between the Purchaser and Saepp Valves. The Purchaser warrants, represents and agrees that it has inspected the goods and otherwise made inquiry and review, upon its own behalf, concerning the nature, characteristics and quality of the materials and workmanship incorporated therein at or prior to delivery, that is it fully contented and satisfied therewith and has independently determined that all goods are in all respects fit and useable for all purposes for which they are intended to be employed by the Purchaser.

    12. Governing Law: This contract shall be governed by, construed and enforced in accordance with the laws of the Civil Code under P.R.C, without regards to its conflicts of law rules that would apply the laws of any other jurisdiction.

    13. Export Regulations: Saepp Valves’ products can only be exported in accordance with Export Administration Regulations and other legal requirements of P.R.C. Diversion contrary to the law of P.R of China is prohibited.

    14. Customer Supplied Materials: Customer supplied materials shall be stored by Saepp Valves only for the duration of an active/open purchase order from the customer. On the date of cancellation or completion of work on an open order, all materials shall be shipped as specified by the customer. Saepp Valves will not assume responsibility for storage or disposal of the materials unless otherwise agreed in writing. It is the customer’s responsibility to clearly identify which order the supplied materials are associated with. Return of the customer supplied material will be at the customer’s expense.

    15. Automation Services: Saepp Valves provides automation services for products manufactured by Saepp facility, as well as a wide variety of other manufacturers. Saepp Valves warranties and provides remote technical support for its affiliated product brands listed above, but does not perform on-site installation, maintenance, or servicing, and cannot warranty or guarantee products from other manufacturers. The scope of automation services includes factory assembly and testing of automated valve packages for use in process systems and providing guidance in the selection process for choosing valves, actuators, and related accessories for a process. Saepp Valves bases the selections of product(s) upon information provided by the client, which is assumed to be accurate, complete, and correct. Saepp Valves provides this guidance in good faith and with the understanding that the client, distributor, end user, or other process expert shall carefully verify details with a qualified professional engineer to assess the suitably of the selected valve, actuator, and related control accessories for the application. Saepp Valves will not be held liable for failure to operate as desired due to inaccurate, incorrect, or incomplete information supplied by the client related to process conditions or other variables of critical importance.

    16. Material Selection: Saepp Valves provides general guidance on materials, trims, or seals for valves, actuators, and related control accessories. Recommendations provided to clients should be considered general guidance only to assist in choosing suitable materials based on information provided by the client. Final material selections should be reviewed in detail and approved by process experts and/or engineers who are familiar with material compatibilities and performance in their specific process and environment. Saepp Valves will not be held liable for material recommendations.

    17. Valve Sizing: Saepp Valves provides general guidance on valve sizing based on process information provided by the client. Theoretical calculations are performed to predict the performance of shutoff or control valves in various scenarios. The results of the calculations and sizing recommendations should be reviewed and verified by process experts and/or engineers who are familiar with the actual process requirements. Actual valve performance may differ from theoretical calculations due to variables that were either neglected or could not be accounted for in calculations. Saepp Valves will not be held liable for improper valve sizing calculations or recommendations due to inaccurate or incomplete information provided by the client, or unforeseen variables that could not be accounted for in otherwise sound theoretical calculations or knowledgeable expertise.

    18. Indemnity: Purchaser shall indemnify Saepp Valves from and against claims brought by a third-party, on account of personal injury or damage to the thirty party’s property, to the extent caused by the negligence of the Purchaser in connection with the use of any product sold by Saepp Valves under these T&C’s.

    19. General Clauses: These T&C’s represent the entire agreement between the parties. No oral or written representation or warranty not contained in these T&C’s shall be binding on either party. Purchaser’s and Saepp Valves’s rights, remedies and obligations arising from or related to products sold under these T&Cs’ are limited to the rights, remedies and obligations stated in these T&Cs. No modification, amendment, rescission or waiver shall be binding on either party unless agreed in writing by both parties.